OUR COVID POLICY

Covid19 – Keeping you safe

It seems like quite a long time since we were all able to enjoy the freedom we take for granted.  We are all now in need of a relaxing retreat or an exciting adventure. Travel restrictions are easing, the airlines are getting back to what they do, and we are now working hard with our local hosts to offer you the relaxation and adventure we all crave.  All our trips will only ever be run in a Covid safe environment, where we fully comply with all local Covid19 measures.  We will also ensure that measures are implemented and that these do not negatively affect the retreat experience.

Your safety - Our priority 

We will outline safety protocols and local measures for each trip we offer.  You’ll find a new Coronavirus section on every retreat page for retreats due to take place in that year. This section outlines the safe retreating protocol, along with any changes to the plan and the specific safety measures being introduced in each location. As a minimum on all retreats you can expect

  • Excellent hygiene standards: Each of our retreat locations has a protocol in place that covers their cleaning, hygiene and disinfection processes, how they manage public areas and shared bathrooms, staff training, the use of PPE and local testing procedures

  • Temperature checks for guests and all those working or visiting the retreat 

  • Expert local information: We have a great relationship with all of our local hosts, who are closely monitoring the situation in their countries and providing up to date information to ensure we are safe and well looked after

  • Plenty of space in yoga classes: Whereever possible yoga classes will take place outside. If this is not possible, our yoga rooms will be set up observing the 2-metre rule between mats

  • All equipment is disinfected on arrival and eco-friendly products are available to disinfect mats daily and hand sanitiser available at all times 

  • Small groups: Many of our retreats are for 12 people, and if there are more, we are making sure there is plenty of space for everyone

If you develop Coronavirus symptoms while on a retreat, your host will assist you to get medical attention as soon as possible and ensure that you are well looked after until you can get home. It is important that you have travel insurance that covers medical costs incurred due to Coronavirus as all expenses for testing, treatment or self-isolation will need to be covered by you. 

We strongly advise that you research a suitable travel insurance policy before booking one of our trips.  The link below gives comprehensive advice and guidance relating to travel insurance in the post Covid19 world. The global Covid19 pandemic has impacted the travel plans of a large number of members. The questions and answers outlined below may help you understand what is a complex and changing situation. Please be reassured that if you have an upcoming booking which is likely to be affected by Covid19, we will contact you in advance of your departure date.

Wanderlust Yoga & Adventures is following government guidance across all regions where we offer trips.

What happens if my trip is affected by Covid19 restrictions?

In the event that the trip you have booked becomes impossible to run due to either Government guidelines or legislation in the UK, or if overseas, guidelines or legislation pertaining to the country you are visiting, you options are as below:

Cancellation due to travel restrictions, border closures or government enforcement

  • A credit voucher for the amount paid, to be used at any time in the future or transferred to another retreat (subject to availability).  Once credit voucher has been issued, it is not redeemable for cash.

  • Full refund - within 30 days of cancellation being received in writing

If you cancel for any other reason our standard terms & conditions apply.​

Can I book a twin/double room during my stay?

Twin/double occupancy rooms can be booked if you are sharing with someone from the same household or you are two friends or family who are happy to share, subject to Covid19 regulations.

What if there are border restrictions or closures in the country I am booked to visit?

The situation is constantly changing in countries all around the world and we understand that travel restrictions can change at any time.  Should a country change its rules or impose any kind border restrictions that affects your booking, we will contact you to discuss your options.   We also recommend that you monitor the situation in the country you are booked to visit via your governments foreign travel advice website.

What happens if an airline cancels my flight?

You should check the terms and conditions of the airline you are flying with and your travel insurance policy, so you know your rights if you are prevented from travelling.

What measures are you taking during retreat programmes to ensure safety?

Hand sanitisers will be made available throughout – we also ask that you wash your hands regularly.

Please be prepared to wear a face mask during your stay, at certain times (each retreat my have their own rules, these will be communicated to you before the retreat begins).

During retreats your temperature will be taken every day.

We will ask you to bring your own yoga equipment to UK based retreats, under current UK guidelines we are not able to provide these at the moment. We will of course monitor this and update when this changes.

Should you develop any symptoms during a retreat you should tell us immediately so we can take the necessary action and steps to ensure you are taken care of and also to ensure the well-being of our other guests

We are limiting the number of places on trips in line with social distancing guidelines and can only offer twin rooms to guests travelling together to retreats, at the current time.

All guidelines regarding food service will be in place.

Will Wanderlust Yoga & Adventures help me get back from abroad if borders are closed whilst on a trip?

We will do everything possible to support and help you during one of our trips.  We are committed to doing everything we can to help.

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+44 (0)7884 496599

+44 (0)7968 829950

 

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Copyright 2020 Wanderlust Yoga Retreats & Adventures. Registered address: 7 Riverside, Hertford, Hertfordshire, SG14 1QE. Company number 13071143. Privacy Policy